HELP and SUPPORT

For help installing NetDrive, please visit our Storage Guide, Troubleshooting and Use cases.
Details of Licenses and Accounts issues are explained in Documents.

SFTP

1. Sync Failed to SFTP on Synology NAS

If your sync target is SFTP on Synology NAS you need to use ‘System root’ as your mount point. AFAIK, this is a known problem and many other file transfer utilities also suffer from this issue.